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Setting the resolution of a video wall in a command centre

A video wall that suddenly becomes illegible is a common incident in a command centre. Most of the time, the cause is simple: a resolution or zoom setting changed by accident on the operational PC, sometimes over a weekend or during a quiet period. This guide gives the practical fixes to get back a perfectly sharp display, without any heavy technical work.

The most common display problems on a video wall

On a video wall driven by an operational PC, several symptoms come up regularly:

  • blurry or misaligned maps between the screens,
  • incorrect Windows zoom (often 200 to 300 % instead of the recommended 100 %),
  • distorted proportions for the websites or videos being shown.

These flaws tire the operators’ eyes, especially during long shifts, and hinder the fast reading of critical information.

The fixes for a sharp, readable display

Restoring a flawless display comes down to three simple settings:

  • adjust the PC resolution so that it matches the native resolution of the video wall,
  • set the Windows zoom back to 100 % to recover sharp text and graphics,
  • check and synchronise the graphics outputs to keep the proportions correct.

Once these settings are applied, the result is immediate: a display that is sharp and perfectly readable, even from 1.5 to 2 metres away, with clear text and well defined map details. That is the level of readability that SDIS operators need when making decisions under pressure.

To go further, discover our firefighter and SDIS solution and our turnkey ranges designed for a command centre with no training required.

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